An intensive operational intervention programme that achieved full portfolio stabilisation and stakeholder confidence recovery within a 30-day window.
Following a major delivery failure on a flagship transformation programme, executive confidence in the delivery organisation collapsed. Three senior sponsors escalated directly to the board. The portfolio was in controlled chaos — no agreed baseline, conflicting status reports, and a team operating under acute pressure with no unified recovery plan. The clock was running.
Mobilised within 48 hours. Established a single operational war room bringing together all delivery leads, sponsors, and stakeholders. Conducted a 5-day rapid diagnostic across all active workstreams — establishing a hard baseline, deconflicting status reports, and surfacing 12 critical path items requiring immediate intervention. Developed a 30-day recovery roadmap with daily tracking, weekly sponsor reviews, and a communications protocol that restored executive confidence by week two.
All 12 critical path interventions delivered within the 30-day window. Executive sponsor confidence recovered from 2.1/5 to 4.3/5. Programme baseline re-established and agreed by all stakeholders by day 18. The programme subsequently delivered its next major milestone on time and within budget — the first on-target delivery in 14 months.